The best-laid plans of mice and Lulus…failed to move on time.
On Thursday, October 20th, we (mostly) vacated our office building near North Carolina State University; however, our move to the Research Triangle Park hit a few snags. As a result, our customer support team has been roughing it in an office without HVAC diligently answering the phones while the rest of us have been working from home.
However, we will all be back together soon. Our internet provider will be reconnecting us to the world Monday, October 31st. As we transition into the new office, US phone support will be unavailable Oct 31 – Nov 4.
During The move:
- The Lulu.com website will be up and running.
- Email support cases will be answered by the customer support team.
- Chat support will be made available during business hours in all English stores.
We are all looking forward to reassembling our teams. Here are a few pictures I took of the new office while I was there today.